General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.
For more information, please visit www.ca-cib.com
Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/
By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Reference
2025-100609
Update date
22/05/2025
Job description
Business type
Types of Jobs - IT, Digital et Data
Job title
Project Management – Service Manager
Contract type
Permanent Contract
Job summary
Position
In a challenging and multicultural environment, we seek a senior project management manager to manage the Project management (PM) team and to drive the complex programs/projects, part of the control tower section.
Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.
Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.
Main responsibilities
Manage the list of CIB IT projects, collaborating with leadership across the departments and prioritize projects based on the business need.
Direct the work of Project managers and provides managerial oversight for multiple projects
Act as point of escalation for the Project management team.
Create and develop a governance structure for efficient stakeholder management
Promote the project management service
Develops organizational project management capabilities through training, coaching, and individual meetings/discussions
Develop strategy for control and governance structures to ensure desired outcomes across the projects
Monitor and analyse project metrics and to propose improvements and cost savings for future projects
Ensure successful delivery of all projects against cost, time, scope, quality and security measures
Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.
Clarify the needs of the client and translate them into rigorous requirement lists
Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
Define, measure and report project KPI with right level of information
Identify right resource within teams and constitute / coordinate project team members
Report or escalate any important risk and issues to Sponsor and local management for appropriate action
Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal
Communicate to Sponsor any change with right level of information and manage to get his approval
Follow, report budget actual/forecast to project stakeholders and local management
Set relevant control in place to ensure that what has been delivered meets requirements validated
Manage and document the project hand over with production teams
Continuously improve project management toolkits and methodologies
Supplementary Information
Qualifications and Profile
This position requires a minimum of 8 years of relevant experiences, ideally in a CIB banking environment.
Leadership
Excellent team management skills
Strong ability to understand the big picture
Ability to drill down complex issues to simple comprehensible terms
Demonstrated skill to work across functions, regions and cultures
Excellent problem solving and conflict resolution skillset
Strong communication with wide variety of individuals at all executive levels
Ability to Influence and motivate
Functional
Expertise in project cycle management and methodology
Ability to anticipate and manage risks
Hands on knowledge and understanding of Infrastructure main components
Strong project management experience with ability to work on multiple projects at the same time
PMP or other certification would be a plus
Position location
Geographical area
Asia, Singapore
City
Singapour
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Bachelor and above in relevant discipline
Level of minimal experience
6-10 years
Experience
Technical
Experience in dealing with detailed IT Architecture in banking industry.
Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.
Exposure working with DevOps & Cloud technologies.
Familiarity in handling Cyber Security and regulatory projects.
Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.
Understanding of software development will be a plus
Other Professional Skills and Mindset
High organizational skills including time management
Excellent verbal and written communication across all levels of the organization
Team player mindset
Able to cope with multiple technologies, environment and teams, with high pressure
Good influencing, negotiation, conflict resolution and data analysis skills