The HR Operations Intern is responsible for supporting all aspects of HR Operations, supporting and reporting to the managers within the HR operations function to ensure compliance and exceptional service delivery. They ensure the accurate and timely data entry and documentation of all employee life cycle events, resolve HR Operations related queries and provide accurate and insightful process management.
Key responsibilities are as follows:
• Ensure highest standards of BAU delivery in the allocated HR Operations activities, including timely and correct data inputs, documentation, reconciliation, invoice processing, etc. The activities include and not restricted to contracts, screening, onboarding, right to work checks, probation, leavers letters, references, record creation/updation in HR system, international mobility, holidays, regulatory activities, internal audit and governance, benefits, invoicing, offboarding, etc.
• Prepare HR documentation following GDPR guidelines and upload on HR systems accurately and efficiently.
• Process HR actions on various HR systems and update trackers timely, accurately & efficiently.
• Ensure that respective process maps are upto-date, correct and are followed
• Ensure that 4-eye check is embedded, implemented and followed in all processes
• Be the first line of support on HR Operations related HR queries and ensure timely resolution and/or escalation if required
• Establish self as subject matter expert for all the allocated HR Operations areas. Identify areas for improvement in HR operations and recommend solutions.
• Ensure satisfactory and timely closure of any audit or risk management points; put in place mitigants as needed; follow up as needed
• Coordinate & liaise with HRIS, HRBPs, Tax, ER, HRBPs, Legal & Compliance, Risk Mobility, Regional HR, overseas managers, vendors for ongoing cases, clarification, etc. and as and when required.
Systems
• Ensure accurate and timely data entry of employee data in HR Systems and all relevant documentation are uploaded and saved.
• Ensure accurate and timely change processing such as cost centre movements, job title changes etc.
• Implement controls such as 4-eye checks and monthly report reconciliation on all processes to ensure data quality and accuracy; (employment documents, right to work, probations, screening results, certifications, etc.)
• Accurate maintenance of HR reports to help identify and prevent potential errors or delays.
Payroll
• Support the processing of the monthly payroll by ensuring correct payroll inputs.
• Ensure diligent time management is adhered to in keeping to the payroll timetable and schedule.
• Timely resolution of payroll related queries from employees and the Payroll team.
Projects
• Actively participate and contribute to the allocated projects in HR and contribute to the HR roadmap.
• Understand and gain knowledge in the other areas of HR Operations
Our commitment to you!
Make an impact that matters
Your work contributes to a social responsibility and sustainable future. As a founding signatory of the Equator Principles and a global leader in sustainable finance, we finance projects that benefit both people and the planet. You can extend your impact through our Charities Committee, which provides annual paid volunteering leave to support causes you care about.
Grow without limits
Access development opportunities across the Crédit Agricole Group; whether deepening expertise, exploring new skills or taking on roles across borders. Our structured mentoring programme connects you with experienced colleagues, while cross-functional projects and learning initiatives help you build the capabilities that matter most to you.
Thrive in a culture built on trust
Be part of a collaborative environment built on trust, autonomy, and empowerment. Diversity is celebrated through our SPRING Diversity network, and our Sports and Social Club fosters genuine connections beyond the workplace. Crédit Agricole CIB is not just a place to work, it is a place where you can make a positive impact.
Shape the future of banking
From digital transformation to innovative solutions, you are fully supported to challenge conventions and turn ideas into reality.
Join us
Our hiring process is open to all. Should you require any accommodations, please let us know.
HR related professional qualification or similar
Desirable - Experience in HR administration
Competencies Required
Essential:
Accuracy and high attention to detail.
Good team-working.
Delivery focused and Customer Service Orientated.
Communication and relationship building skills.
Desirable:
Strong analytical skills
Essential:
MS-Word, Excel, PowerPoint
Desirable:
MS-Visio