Summary

The Sales Middle Office team is responsible on supporting the Front Office in the business of FX, Fixed Income, and Money Market.

In practice this will mean being responsible for ensuring customer trades are booked accurately and in a timely manner as well as ensuring the interface between Trading, Sales and Support functions (MO/BO). You will contribute to the development of a reliable and effective control function of the perimeter. You will also have the opportunity to participate in various projects related to client business development, to optimize secure transactions and provide control of risks.

Key Responsibilities

Primary Responsibilities:

The main responsibility is to control and guarantee the accuracy and timeliness of the Sales capture, amendment and life cycle events in FO systems.

The FX Sales MO Support Analyst is specifically responsible for carrying / monitoring the below tasks:

·         Reconciliation between OMEGA vs JETSTREAM vs SIGMA

·         Voice trade validation

·         Economic details amendment / cancellation

·         Client's Trade allocation

·         Post trade - External queries - Clients / Prime Broker

·         Assisting resolution of BO queries sent to Sales

·         Investigating and managing resolution of breaks sent by BO and MO teams

·         Interface with Client Onboarding teams

Secondary responsibilities

·         Ensure the controls and procedures are developed to support the business and reduce operational risk

·         Service Quality and Processes improvement:

ü  Propose and formalise any improvements on controls and procedures

ü  Develop efficiency initiatives

·         Compliance and Governance

ü  Ensure compliance with CA-CIB CMO and New York governance and organisation directives

ü  Promote operational controls and segregation of duties

·         Control and awareness

ü  Exert vigilance to unusual or inappropriate (i.e. unusual, un-economic or fraudulent) sale practices

ü  Alert management and position control team in case of suspicion of inappropriate (i.e. unusual, un-economic or fraudulent) sale practices or operations

Management and Reporting

·        Reports to the Head of NY Sales MO

Key Internal contacts

·        Front Office, other Middle Offices, Back Office, IT support teams, KYC team, Referential team, risks and market activity monitoring teams, audit teams, and internal control

Key External contacts

·        External clients, Interbank, Brokers, SPV, Trustee

SPECIAL ROLE REQUIREMENTS:  Participation in BCP planning and testing, Bank Holiday coverage will be required

Essential

• Educated to an A level standard or equivalent

Desirable

• Educated to degree level  standard or equivalent

Essential

• Strong Middle Office / Back Office experience in FX, Fixed Income, and/or Money Market products.

Essential

• Rigour and sense of organisation
• Autonomy
• Capacity to cooperate / Ability to work across disciplines
• High technical and analytical ability
• Ability to analyse and summarise
• Good relationship and ability to communicate clearly and easily
• Sensitivity to operational risk
• Ability to work under pressure

• English Fluent

• Comfortable with IT tools

• Comfortable with excel functions, macros and visual basic

Desirable

• A good understanding of the operational risks involved in Forex markets

• VBA, Macros

• French is a plus