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Financing and Client Services Associate/ Vice President

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit


By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - Others

Job title

Financing and Client Services Associate/ Vice President

Contract type

Permanent Contract

Expected start date


Management position


Job summary

Summary of the Position:

The Financing and Client Services Team supports all business lines of CACIB Singapore branch in their Know Your Customer / KYC duties (onboarding and periodic review) and account opening, acts as loan agent and monitors the portfolio of bilateral and syndicated facilities for Coverage, International Trade/Transaction banking, Debt Origination and Distribution and Structured/Project Finance. The successful candidate will be specializing in the following:

1. Supporting Front Office

2. Client Servicing

This list is non exhaustive and the candidate could be involved in any other project/task as requested by the management from time to time. The candidate may participate in initiatives that will drive International Trade / Transaction Banking (ITB) products development and improve the various processes Front to Middle to Back Office linked to these products.

Main Responsibilities:

1. KYC / Supporting Front Office:

  • Responsible for Supporting Front Office in Client onboarding process, periodic review, modification and closure processes ensuring the bank complies with all applicable regulations and internal policies.
  • Receive briefing from business lines to understand future transactions/deals and launch onboarding processes liaising with the KYC platform.
  • Engage and work with business lines and external clients to obtain necessary information and documentation.
  • Ensure all original documents have been received in a form satisfactory to the bank;
  • Coordinate with internal teams and clients for timely completions;
  • Provide proactive support and advice to the business and other functions on all issues;
  • Escalate any red flag to the bank’s Financial Security department;
  • Participate in projects with relation to regulatory changes, new processes, system enhancements, remediation exercises as well as audits.

2. Client servicing

  • Support Front Office and liaise with clients to ensure timely opening of current accounts;
  • Ensure all necessary account opening documents have been received in original or certified true copy forms;
  • Answer client requests concerning current accounts, online banking and cash management queries
  • Answering Client related queries on their accounts (Account balances / monthly account statements, Audit confirmations, Facility usage, etc) and any new activity related to ITB Business if need be


Supplementary Information

Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

No specific specialisation

Level of minimal experience

6-10 years


  • Highly analytical person with ability to recognize important information and identify risk and with problem solving skills
  • Strong organization skills with excellent attention to detail
  • An excellent verbal and written communication skills
  • Ability to work independently, eager to learn, and multitasking to manage priority
  • Self-motivated and excellent team player
  • Good knowledge of MS Office package (Word, Excel, Power point)
  • Good Knowledge in Singapore KYC banking regulation
  • Anti-Money Laundering or CAMS certification is a plus