Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.

The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered international corporations.

Crédit Agricole Services & Operations is hosting a part of all Crédit Agricole CIB’s support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a “follow the sun” approach.

When you join CA-CIB Canada, you are joining a certified Great Place to Work employer, and a highly engaged workforce.

The Cybersecurity Incident Response Team Lead is a leadership role responsible for leading and enhancing the bank’s Security Operations strategy. The Cybersecurity Incident Response Lead will oversee the incident response and threat intelligence programs to safeguard critical assets and data. The ideal candidate will combine technical expertise, operational efficiency, and a strategic mindset to mitigate risks and ensure compliance with regulatory requirements. This role requires exceptional leadership, technical skills, and communication skills to drive cross-functional collaboration and instill a culture of security across the organization.

Key Responsibilities

· Strategic Leadership

• Develop and execute a comprehensive security operations strategy aligned with the bank's risk appetite and business objectives.
• Provide thought leadership on emerging cyber risks and recommend proactive measures to mitigate them.
• Serve as a trusted advisor to executive leadership, management committees, and the board on cyber risk issues.
• Define, maintain, and report operational metrics to evaluate Security Operations program performance, effectiveness, and adherence with organizational and regulatory requirements.

· Incident Response and Crisis Management

• Direct and manage Americas Cyber Security Incident Response Team (CSIRT) to ensure timely monitoring, detection, and response to threats.
• Lead the development and execution of the bank’s incident response plan and associated playbooks
• Coordinate responses to security incidents, ensuring minimal impact and quick recovery.
• Establish and maintain a threat intelligence program to proactively identify and respond to emerging threats.

· Process and Technology Optimization

• Evaluate, implement, and optimize security processes and technologies to enhance detection and response capabilities.
• Collaborate with IT and engineering teams to integrate security into systems and processes.
• Stay updated on emerging technologies and recommend solutions to address evolving threats.

· Regulatory Compliance and Audit Readiness

• Ensure adherence to cyber risk management regulations, including FFIEC and other applicable laws.
• Represent the bank during regulatory examinations, audits, and executive presentations on cyber risk topics.
• Maintain thorough documentation to demonstrate adherence to policies and standards.

Core Competencies

• Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution.
• Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision.
• Awareness of latest Information Security risks.
• Comfort working in a highly global, diverse, and hybrid (office and virtual) work environment.
• Strong technology, information security, and investigation skills.
• Strong communication and documentation skills.
• Knowledge of business, regulatory, and compliance requirements in the financial services industry

Bachelor’s degree in Cybersecurity, Information Technology, Business Administration, or a related field.

Minimum 7+ years of experience in information security or related field.

• Incident Management: Ability to analyze, prioritize, and manage security incidents effectively.
• Strategic Thinking: Ability to align cyber risk initiatives with business objectives
• Communication and Documentation: Strong ensure thorough documentation and clear communications over security operations activities
• Regulatory Compliance: Expertise in navigating banking regulations
• Technical Knowledge: Strong knowledge with information security technologies  such as SIEM, SOAR, EDR, NDR, etc.
• Investigations: Strong knowledge with leading security investigations.
• Cybersecurity Frameworks: Deep understanding of frameworks such as NIST Cybersecurity Framework
• Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.
• Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)