Technical Services Coordinator position is an office-based role with oversight of the day-to-day activities of the Mechanical & Electrical systems, whilst managing the operational partnership of the M&E services provider and their subcontractors. Working under the direction of the Facilities Operations Manager, within the Property and Corporate Services Department, the role is focused on the delivery of high quality and uninterrupted M&E services within Broadwalk House (Main site) and 5 Churchill Place (BCP site).

The role requires proven experience of managing complex infrastructure services within a fast-moving Financial Services environment, with substantial and relevant experience of contractor / vendor management and the ability and willingness to work the hours as and when required to provide a seamless service.

Key Responsibilities are as follows:

· Have operational oversight and assist the Facilities Operations Manager with daily work activities undertaken by the M&E services contractor within the premises. Be the interface between the wider business and the M&E Service Delivery Manger.

· Manage and monitor the performance of the external Mechanical and Electrical contractor to ensure that helpdesk reactive tasks as well as Planned Preventative Maintenance are being undertaken and completed to a high standard.

· Ensure effective programming of planned preventative maintenance works with minimal impact on the client.

· Provide supervisory support to the external M&E Service Delivery Manager in the operational delivery of the contract requirements – financial and operational and internal client liaison.

· Set and monitor performance standards, contributing to long-term planning for continuous improvement.

· Conduct regular M&E building inspection tours to ensure all equipment is in working order and is properly maintained. As required update the asset list of equipment being used around the bank.

· Assist Facilities Operations Manager in risk management, statutory compliance, and document administration, to include auditing the M&E contract, reviewing the banks current H&S documentation and general record keeping.

· In conjunction with the wider PCS team, review and undertake energy savings initiatives to achieve reduction targets and develop the use of technology for Smart building performance and monitoring. Undertake electricity consumption recording and data management.

· Manage / Assist in Project Management of relevant building projects, fit-out and technical infrastructure upgrades.

· Monitor M&E contract budgetary expenditure, and processing of relevant purchase orders and invoices via internal purchase order requisition system to ensure full cost transparency.

·  Liaison with the Landlords building management team on Mechanical and Electrical systems which have a direct impact on the banks daily operations to include, heating and cooling, lighting control. 

Join our team at Crédit Agricole CIB, the corporate and investment banking arm of 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2023). We offer more than just a job.

You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated.

Crédit Agricole CIB, the first French bank to have committed to the Equator Principles, is a pioneer and global leader in sustainable finance. Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment.

With a people-centric culture where everyone is valued, and opportunities for personal and professional growth, Crédit Agricole CIB is not just a place to work – it is where you make an impact.

Our hiring process is open to all and should you have any particular needs or you may require adjustments, please let us know.

Desirable :

Mechanical and/or Electrical qualification (HND or above)

IOSH and or Nebosh

• Building services management.
• Health and Safety knowledge

Desirable :

Project Management:

• Refurbishments
• Equipment installations
• Office moves/alterations

Competencies :

• Team Player / Good communication skills
• Able to multi task.
• Good client skills.
• Organised and able to prioritise key tasks
• Ability to work to tight deadlines and prioritise work load

Technical knowledge of building systems.

Knowledge of current Health & Safety legislation.

MS - Excel, Word, CAD

Desirable :

Knowledge of

•   Trend BMS
•   Lighting Controls
•   Reading Technical Drawings