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Crédit Agricole CIB vacancy search engine

Senior Operational Risk Manager


Vacancy details

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission ?

*By balance sheet size - The Banker, Juillet 2025  

Reference

2026-112066  

Update date

29/04/2026

Job description

Business type

Types of Jobs - Risk Management / Control

Job title

Senior Operational Risk Manager

Contract type

Permanent Contract

Management position

No

Job summary

To support the banks expanding business in the Americas and satisfy local regulatory requirements, we are seeking a candidate with 10+ years of Operational Risk Management experience in a Corporate and Investment Banking environment (strong knowledge of CIB products and services required). Experience with Commercial Banking activities (Trade Finance, Structured Finance/Secured Lending, Receivable/Supply Chain Finance) is required. Candidate should demonstrate proven capabilities in detailed incident analysis and management, Preparing Risks and Control Self-Assessments, Metric reporting (e.g., KRIs, KCIs), project management, control testing/design, preparing and organizing Operational Risk committees.

 

Strong governance, management, and leadership skills are essential (preparing and steering Operational Risk Committees, presenting risk assessments to senior leadership, leading cross-functional discussions, facilitating decision-making forums). Ability to lead change initiatives and collaborate effectively with stakeholders across the organization required.

 

Primary Function:

 

Reporting remotely to the second-line (2LoD) CACIB Risk Function within CACIB NY Branch, the Senior Operational Risk Manager (ORM) will have management responsibility for monitoring, reporting, and surveillance of all business-line/support functions (BL/SF) within scope, including: incident/loss identification, control indicators/metrics, Risk and Control Self-Assessments (RCSAs), action plan monitoring, and governance/reporting.

 

This position also involves regional Operational Risk management responsibilities for Canada Branch and CASO (CA Services Operations) located in Montreal.

 

Depending on expertise and background, the ideal candidate will have familiarity with other non-financial risks such as Compliance, Cybersecurity, Third-Party Risk Management, and/or Data Quality/Governance.


Responsibilities:


Applying a risk-based approach, the ORM will work closely with the 1st Line of Defense (1LoD) to ensure:

Incident & Loss Management

Ensure that Operational Risk Incidents and losses are recorded in Olimpia, escalated appropriately to key stakeholders, control gaps identified, and properly actioned. Attention to detail and CIB product understanding are critical for accurate and timely reporting.

Metrics & Indicators

Identify, report, and ensure that Key Risk Indicators (KRIs) and Key Control Indicators (KCIs) adequately measure risks and control effectiveness. Ensure accurate and timely reporting with periodic coordination with Paris CACIB Head Office (HO) ORM team and BL/SF ORM teams. Manage local indicators and those required by HO in Olimpia and COSMOS.

Risk & Control Self-Assessments (RCSA)

As 2LoD, periodically prepare, review, and effectively challenge the 1LoD (who own their RCSAs) to ensure accuracy and timely reporting of key processes, related risks, and associated controls.


Supplementary Information

Stakeholder Coordination

Maintain effective communication with Operational Risk Representatives (ORRs) in 1LoD, other 2LoD functions (Market Risk, Credit Risk, Compliance), 3LoD Audit, and senior management.

 

Leadership

Demonstrated leadership and managerial experience across all levels of management

 

Committee Participation

Participate in various 1LoD and 2LoD committees to understand Operational Risks and provide independent, effective challenge where issues arise. Use insights to enhance quality of management information systems (MIS).

 

Regulatory & Audit Management

Handle periodic interactions with regulators and Internal General Inspection (IGE) who periodically assess 2LoD or require assistance evaluating key risk areas, themes, control issues, threats, vulnerabilities, or incidents.

 

Methodology & Standards

Balance and manage HO norm/methodology requirements with local management needs and US/regional regulatory expectations.

 

Control Testing

Periodically perform spot-checks and/or test controls; report results at ICC, ePCC, or other ad-hoc reporting.

Position location

Geographical area

America, Canada

City

MONTREAL

Remote work

hybrid

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

  • Bachelor minimum in related field

Level of minimal experience

11 years and more

Experience

  • Operational Risk Professional with at least 10+ years experience

Required skills

  • Solid knowledge and understanding of CIB products, services, and functions.
  • Excellent analytical, communication, organizational, and interpersonal skills
  • Results oriented team player who is constructive, promotes collaboration, and is able to manage disagreement.
  • Effective presentation and communication skills and comfortable leading discussions at all levels of the bank including local management committee.
  • Understanding of risks associated with Cybersecurity, Third-party Risk Management, data quality / governance.
  • Effective handling of regulatory requests and in periodic meetings with regulators
  • Ability to work independently and collaboratively across all functions.
  • Needs to be very rigorous in terms of analysis and reporting.
  • Excellent sense of urgency and prioritization and ability to demonstrate effective challenge where necessary.
  • Expertise and versatility with PC tools and applications: MS Office, Advanced Excel, PowerPoint, Visual Basic is preferred.
  • Familiarity with data visualization tools like Power BI is a plus.

Languages

English, French